Who we are
Consult GH Ltd, trading as GH Consulting, is the controller of the personal information described in this notice. We are registered in England and Wales (company number 17448533). Our registered office is 12a Sandy Lane, Church Crookham, Fleet, England, GU52 8BF. You can contact us about this notice at george@ghconsulting.uk.
What information we collect
- Enquiries. Through the enquiry form or by email: your name, email address, phone number (if you give one), the address of the site, and what you tell us about it and what you want to do.
- Clients. If you become a client: the details we need to do the work and keep proper records, such as contact and billing details and information about the land and your plans for it.
- Website data. Our website host, Netlify, processes your IP address and basic request details (such as the page requested and your browser type) when you visit, so that the site can be delivered and kept secure.
- Landowners we write to. If we write to you about your land: your name (or “The Owner”), your postal address or, for companies, a work email address, and the address of the land. We take these from public sources such as HM Land Registry, Companies House and a company’s own website.
We do not ask for sensitive personal information (such as health or political views). Please do not include it in your message.
Cookies and fonts
This website does not use cookies or similar technologies for tracking, advertising or analytics, and we do not currently run website analytics.
The site loads the Bricolage Grotesque typeface from Google Fonts. When your browser requests the font, Google receives your IP address and basic browser information. Please see Google’s own privacy information for how it handles this.
How we use your information, and why
| Purpose | Legal basis |
|---|---|
| Replying to your enquiry and, if you ask, preparing a quote or starting work | Taking steps at your request before a contract, and performing a contract (UK GDPR Article 6(1)(b)) |
| Writing to landowners to offer our services | Legitimate interests (Article 6(1)(f)). Our interest is in offering planning advice to landowners who may want it. A letter is a reasonable, low-intrusion way to do that, and we balance it against your rights. |
| Running our business: keeping records of enquiries, preventing spam, keeping the site secure and taking professional advice | Legitimate interests (Article 6(1)(f)). Our interest is in running the business and dealing with enquiries properly, and we balance that against your rights. |
| Accounting, tax and other legal obligations | Legal obligation (Article 6(1)(c)) |
We will not send you marketing emails unless you have asked us to, or the law otherwise allows it. We do not sell your information.
If we write to you
We sometimes write to landowners who may want planning advice about their land. We write by post. We may also email companies and other organisations that own land, where the law allows us to.
- What we use. Your name (or “The Owner”), your postal address or, for companies, a work email address, and the address of the land.
- Where we get it. From public sources, mainly HM Land Registry, Companies House and a company’s own website. Our letter or email tells you which one.
- Why, and our legal basis. To offer our services to landowners. We rely on legitimate interests (UK GDPR Article 6(1)(f)): contacting a landowner is a reasonable, low-intrusion way to do this, and we balance it against your rights.
- How long we keep it. If you do not reply, we delete your details after 12 months. If you ask us to stop, we keep just your name and address on a suppression list so that we do not contact you again.
- Your right to object. You can ask us to stop contacting you at any time, and we will. Email george@ghconsulting.uk or use the contact form.
Who we share it with
- Netlify, which hosts this website and handles enquiry form submissions
- Our email provider
- Professional advisers such as accountants, insurers and lawyers, where we need their advice
- Specialists such as architects, surveyors and ecologists, but only once you have asked us to start work, and only what is needed
- Councils and the Planning Inspectorate, if you ask us to deal with them for you. Planning applications and appeals are public documents, so information included in them may be published.
Transfers outside the UK
Some of our providers, including Netlify and Google, are based in or process information in the United States and other countries. Where information is transferred outside the UK, we rely on safeguards recognised under UK data protection law.
How long we keep it
- Enquiries that do not lead to work: up to 12 months, then deleted
- Landowners we write to: up to 12 months if there is no reply, then deleted. If you ask us to stop, we keep just your name and address so that we do not contact you again
- Client records: for the length of the work and then six years, for tax, accounting and limitation purposes
- We may keep information for longer where it is needed to resolve a dispute or to comply with the law
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong
- ask us to delete your information, in some circumstances
- ask us to restrict how we use it, in some circumstances
- object to us using it on the basis of legitimate interests, including asking us to stop contacting you
- ask for it in a portable format, where this applies
To use any of these rights, email george@ghconsulting.uk. We will reply within one month. There is normally no charge.
Complaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Security
We use reasonable technical and organisational measures to protect your information, and this site is served over HTTPS. No method of transmission over the internet is completely secure.
Changes to this notice
We may update this notice from time to time. The date above shows when it last changed.